Style with
Unmatched comfort.

FAQ

At Prescott Mode, we accept:

  • Shop pay
  • Visa
  • Mastercard
  • American express
  • Maestro

No. The price displayed on the product page is the final price you pay. We offer free standard shipping on all U.S. orders, and we do not charge additional fees at checkout.

Yes. You may request cancellation within 12 hours of placing your order by contacting us at info@prescott-mode.com with your order number.

Once an order has entered processing or has been dispatched, operational cancellation may no longer be possible. In that case, you may return the item after delivery in accordance with our Return & Refund Policy.

If you have any questions or concerns about your order, please contact our customer support team at info@prescott-mode.com

Phone: +1 332 2138214

We’re happy to assist with product questions, order status, shipping, or returns.

Customer Support Hours: Monday–Friday, 09:00–17:00 Eastern time

We offer a 30-day return window from the date of delivery.

Items must be unworn, unused, and have tags attached to be eligible for return.

To start a return, please contact us at info@prescott-mode.com for return instructions.

Customers are responsible for return shipping costs for non-defective items. If an item is defective or incorrect, you may choose either a replacement or a full refund at no additional cost.